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At Zolo Tours and Travel, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our services, visit our website, or interact with us.
We may collect various types of personal information, including:
Name
Email address
Phone number
Postal address
Passport or ID information (for travel bookings)
Date of birth
Credit or debit card information
Billing address
Note: We use secure third-party payment processors and do not store your full card information.
Travel destinations
Dates of travel
Accommodation preferences
Special requests or dietary/accessibility needs
IP address
Browser type and device information
Pages visited and browsing behavior
Cookies and similar technologies
We use your information to:
Process and manage travel bookings
Respond to inquiries and provide customer support
Send updates related to your travel plans
Send promotional content and special offers (if you have opted in)
Improve our services, website functionality, and user experience
Comply with legal obligations
We may share your personal information with:
Travel partners and service providers (such as airlines, hotels, and tour operators) to fulfill your bookings
Third-party vendors who help us operate our website or provide services (e.g. payment processors)
Legal or regulatory authorities when required by law
We do not sell your personal data to any third party.
We keep your personal data only as long as necessary to provide our services, meet legal obligations, resolve disputes, or enforce our agreements.
We use cookies and other tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.
We implement appropriate technical and organizational safeguards to protect your personal information. While we take these measures seriously, no system is completely secure, and we cannot guarantee absolute security.
Depending on your location, you may have the right to:
Access, correct, or delete your personal data
Withdraw consent for marketing communications
Object to or restrict certain types of data processing
File a complaint with a data protection authority
To exercise any of these rights, contact us at the email address listed below.
Our services are not intended for children under 18. We do not knowingly collect personal data from anyone under this age. If we become aware of such data, we will take steps to delete it.
We may update this Privacy Policy from time to time. Any changes will be posted on this page. We encourage you to review this policy regularly.
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Zolo Tours and Travel
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